Social Security Office in 1325 North Lake Street

Customer Reviews about Social Security Office:

• ★ ★ ★ ★ ★
  I called in for a follow-up and Aguiler was so helpful, patient, and knowledgeable! Very pleasant experience
  By davaa duusaikhan, May 28, 2017
• ★ ★ ★ ★ ☆
  Obviously nobody enjoys going to government offices, but my experience was definitely not as terrible as I expected it to be. Despite the sign saying the approximate wait time was 45 minutes and I ended up waiting 2 hours until being serviced, I understood going into this that the wait times are typically pretty lengthy. The security guard at the door saw that I looked a bit lost and was very polite and helpful. She greeted me asked what I was here for and showed me to the kiosk to sign in. When my number got called the woman servicing me was very friendly and even congratulated me on my marriage and wished me well. Overall the experience with customer service was above and beyond what i was expecting. I rate this experience 4 stars only because the wait time was over double what I had expected. Thank you to the two women who helped me today I wish I had gotten their names to properly thank them.
  By 123saraleigh, February 02, 2017
• ★ ★ ★ ★ ★
  April 9. Thursday. It was pouring. I'd been sick. I was not looking forward to spending the "half day" in the SSA office, but my issue could not be resolved via online application.. When my husband and I stepped up to Window 2 we were helped by a most competent, thorough and pleasant staffer. She sifted through my history labyrinth and sorted it efficiently and swiftly. When she was finished, in mere minutes, I was officially retired. We were in and out in under an hour, most of which was justly waiting our turn. Awesome SSA.
  By Emperor Hooliguin, January 20, 2017
• ★ ★ ★ ★ ★
  Ian provided me with exceptional customer service. He was very patient and understood my issues.
  By Jose Coronel, November 25, 2016

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